Frequently Asked Questions

General

We take all the hassle out of storing your stuff. We pick up, store and deliver your stuff when you need it. All of your items are bar coded, photographed and managed in your online account, where you can schedule pickups, deliveries and manage your account information.
We keep the pricing simple. Our storage plans are priced per month, and you only pay for space you use. Storage boxes are free, pickups are free, and deliveries are just $20. All storage plans have a minimum storage duration of 3 months, but you can get your stuff back whenever you want. If you need an item back before the 3 months are up, we’ll just charge you for the remaining time.
Storage pickups are free, but there is $20 flat charge per storage delivery.
You can schedule a cancellation until 12:00pm the day before your scheduled pickup without a fee. After that time, there is a late cancellation fee of $100.
We can store it as long as two people can move it and it doesn’t violate our storage rules. We don’t store drugs, food or perishables, guns, explosives, flammables, plants, animals or hazardous items.
We have a 3 month storage minimum per space plan, but you can get your stuff back whenever you want. If you need an item back before the 3 months are up, we’ll just charge you for the remaining time.
We don’t offer packing, but we can provide recommendations of local packing services. We do bring supplies to protect your stuff, including complimentary protection of your mattress, and moving blankets for your furniture.
We offer pickups and deliveries Monday – Saturday, from 8am to 6pm. Appointments need to be made 48 hours in advance and are subject to availability.
We have superior security systems with 24-hour fire and burglary monitoring. We have been in the moving and storage business for almost 70 years.
All of our Brute Storage employees receive background checks and training so that we know our staff will handle your stuff with care. We also use video surveillance monitoring to ensure that all of the stuff stored in our warehouse is safe and secure at all times.